How to Manage Health & Safety Risks in Hotels
There are a number of health and safety risks in hotels that require for managers or owners to take steps. From kitchen issues to fire risk assessments, managing health and safety issues in a hotel is a complex business and that’s why using health and safety software for hotels is crucial to ensure you fulfil your obligations.
Main areas of concerns
As with any industry, there are particular areas of concern that statistics show are the most likely to lead to accidents or worse. With hotels, these are slips and trips, knives, musculoskeletal disorders and dermatitis.
Slips and trips
Slips and trips are the single biggest cause of major workplace injuries in the UK and are a big risk in hotels. Kitchen assistants, waiting staff and chefs are most at risk from this kind of accident.
There are various ways that such accidents can happen including:
- Food spills
- Water overflows
- Poor condition floors
- Trip hazards
- Wet or dirty floors or cleaning
- Hot oil spills
Managing these risks is a key part of covering health and safety regulations and include staff training and documenting processes put into place to reduce these risks.
Accidents with knives are common in the catering industry and there are few ways to stop them entirely. But there are some systems that can be put in place to reduce the risk including keeping knives sharp, careful handling of knives and the safe storage of them when not in use. Again, documenting the process following staff training is important and best done with specialist H&S software.
Back pain is a common example of musculoskeletal disorder and is one of the top types of occupational health problems across the UK. In hotels, this issue can affect various departments including carrying and lifting heavy items, furniture and moving stock. The Manual Handling Operations Regulations 1992 lay out what steps are needed to reduce the risk of people suffering from these problems.
Dermatitis is a skin reaction caused by coming into contact with various different substances. It can involve itching, swelling, blistering, cracking or flaking of the skin and is most common on the hands, forearms and face. It can result in staff being off work and is most common in chefs, cooks and catering staff. Appropriate protection can reduce the risk of this as well as providing cleaning and moisturising products to help restore and protect the skin.
Recording steps are taken
The important thing with assessing risks and taking steps to reduce them is that you keep records about what is done. Health and safety software for hotels aims to make this simple and also helps to remind management staff when checks and reassessments are needed.
It can also help to manage the various types of training that staff require, both for their job and for health and safety reasons. This can ensure that everyone has the knowledge they need to decrease the risk of an accident or injury at work while ensuring businesses comply with their regulatory obligations.